Support
支持
Please include your device model, iOS and macOS versions, and what you were doing when the problem happened.
请附上设备型号、iOS 和 macOS 版本,以及出问题时你在做什么。
Get started
开始使用
- Install PocketAgent for Mac, open it from the menu bar, and create an account or sign in.
- In the Mac app's Settings → Projects, add the project folders your phone may use.
- Make sure at least one coding agent works on the Mac, for example run
claudein Terminal and sign in with/login. Install the ACP adapter when PocketAgent asks. - Install PocketAgent on your iPhone and sign in with the same account.
- On the Mac choose Pair New Device, scan the QR code with your iPhone, and check that both screens show the same 4-digit code.
- Start a session from your phone. Approvals and questions arrive as notifications.
- 安装 PocketAgent Mac 版,从菜单栏打开,注册或登录账号。
- 在 Mac 版的 设置 → 项目 里,添加允许手机使用的项目文件夹。
- 确认 Mac 上至少有一个编程助手可用,比如在终端运行
claude并用/login登录。PocketAgent 提示时安装 ACP 适配器。 - 在 iPhone 上安装 PocketAgent,用同一个账号登录。
- 在 Mac 上选择“配对新设备”,用 iPhone 扫描二维码,核对两边显示的 4 位校验码一致。
- 在手机上开始一个会话。需要你批准或回答时会收到通知。
Common questions
常见问题
Do I need a Mac?
Yes. The coding agents run on your Mac with your own accounts and subscriptions. The iPhone, iPad and Apple Watch apps control and review that work; PocketAgent doesn't provide AI models.
必须有 Mac 吗?
是的。编程助手在你的 Mac 上运行,使用你自己的账号和订阅;iPhone、iPad 和 Apple Watch 负责查看和指挥。PocketAgent 本身不提供 AI 模型。
The phone can't see my screen or control the Mac
On the Mac, open System Settings → Privacy & Security and turn on PocketAgent under Screen Recording (to view) and Accessibility (to control). Restart PocketAgent after granting Screen Recording.
手机看不到屏幕或无法控制 Mac
在 Mac 的 系统设置 → 隐私与安全性 里,为 PocketAgent 打开“屏幕录制”(查看)和“辅助功能”(控制)。授予屏幕录制后需要重启 PocketAgent。
An agent shows as unavailable
Install its command-line tool and sign in to it in Terminal first. Claude Code and Codex also need Node.js for the ACP adapter, which PocketAgent installs for you.
某个助手显示不可用
先安装对应的命令行工具,并在终端里登录。Claude Code 和 Codex 的 ACP 适配器需要 Node.js,PocketAgent 会帮你安装适配器。
Is my code sent to your server?
No. Messages between your phone and Mac are end-to-end encrypted; our server only relays ciphertext and can't read them. Your code stays on your Mac. See the Privacy Policy.
我的代码会上传到你们的服务器吗?
不会。手机和 Mac 之间的消息端到端加密,服务器只转发密文、无法解读,代码始终留在你的 Mac 上。详见隐私政策。
I lost my phone
On the Mac open Settings → Devices & Permissions and choose Revoke This Device. The phone loses access immediately.
手机丢了怎么办?
在 Mac 的 设置 → 设备与权限 里选择“撤销这台设备”,那台手机会立即失去访问权限。
How do I delete my account?
In the iPhone app open Settings → Account → Delete Account. This removes your account, devices and pairings from our server.
如何删除账号?
在 iPhone App 的 设置 → 账号 → 删除账号。账号、设备和配对信息会从服务器上删除。